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Component Logs Missing

Justin0001

Hi All,

ArcGIS Monitor & Agent 2024.1.1+704.

I am not able to view any log data for any registered components. I am able to register agents and components successfully as well as run the associated log observers without errors. I also verified that there are partitions are being created in the monitor database table component_logs, and that these tables are empty.

Is there additional setup that needs to be done to capture the logs?

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Accepted answers

Justin0001

Hi Derek,

Yes, under Monitoring > Components > Selected Component > Logs Pasted image 20250703155926.png

I also tried checking that the logs observer was enabled on the agent.

Pasted image 20250703161753.png

A day later the logs entries have started to populate and it seems to be working as expected.

Thanks!

All comments

Derek Law

Hi @Justin0001,

> A day later the logs entries have started to populate and it seems to be working as expected.

I'm glad to hear this.

Justin0001

Hi Derek,

Yes, under Monitoring > Components > Selected Component > Logs Pasted image 20250703155926.png

I also tried checking that the logs observer was enabled on the agent.

Pasted image 20250703161753.png

A day later the logs entries have started to populate and it seems to be working as expected.

Thanks!

Derek Law

Hi @Justin0001,

> Is there additional setup that needs to be done to capture the logs?

No, there is no additional configuration. The logs should work after Monitor is installed.

> I am not able to view any log data for any registered components.

Can you please elaborate? Under the Monitoring tab > select a component > Logs sub tab - do you see a list of logs? or something else? can you post a screenshot?

If you see a list of logs, click View details on one of them - what do you see? can you post a screenshot?

Hope this helps,

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