Unable to view tiled imagery layer in Arcpro

Question

Hi There,

I have a dataset of approximately 228 elevation images, it's about 2.7GB in size.  I've looked at the various options and it seems a hosted tiled imagery layer would be fine for our requirements, the only issue is when I create this I can't see it when I add it to ArcPro. I can see it in the map viewer ok, and a layer is added to ArcPro but I can't see anything.

I've created it as a dynamic image collection and it works fine, I can view it in arcpro, is there a maximum limit on the number of images or anything like that I should be aware of?

Any help gratefully received,

Dee

JeffreySwain · Answer

Can you share the imagery layer with 'Everyone' that may give us a clue as to what is going on if you haven't already contacted Esri Support.

DeirdreSmyth · Answer

Thank's for the feedback yes I have disabled the scale range but still nothing displays.

Another feature that maybe of note is that the service size in AGOL is 0kb and image count is 0? I would assume that means there is nothing there but when I add the layer to the AGOL map viewer I can see the relevant data.

The images used to create the service are 64bit single band geotiffs with a nodata value of -1.7976931e+308. ArcGIS pro version 3.4, and have tested in 3.2.

HongXu · Answer

can you try disabling the scale range of this layer? the button is located at the first left in the layer ribbon.