Symbology and pop-up in feature service Visualization tab keeps resetting

TomReyes

When i set up symbology and pop-ups for a feature service, it keeps resetting and losing all of my progress. This has happened to me multiple times, and I really do not know why it keeps doing this.

I have custom symbology along with very detailed pop-ups and arcade expressions that I need to be saved with the feature service. Multiple times now, I have lost all of this data and it resets to default.

This is a very active feature service that is used my many different users in Survey123, Field Maps, ArcPro, AGOL, etc, but nobody else would be editing the symbology. Does anybody know why this would be happening and prevent it in the future?

RhettZufelt

Did you make sure and Save your changes in the visualization tab?

 

If I make changes to popups and symbology in the visualization tab and save it, when I add the feature service to a map, it will honor the saved settings.

However, this saves the information to the HFS, and not to a map.  If you already have a map with that feature service (Survey123/FieldMaps/Etc.), changes made in the visualization tab will not be reflected as they have already been saved in the map.   Re-adding the feature service to the map should load it with the saved configuration, then any 'changes/overrides' will be saved in the map, not the layer.

So, make sure you save the changes in the visualization tab, then add that HFS to a new map and see if the changes 'stick'.

In case this help,

R_