Updating Subnetwork Returns ERROR:ERROR 999999: Something unexpected caused the tool to fail

Question

Hi team,

Pretty desperate but has anyone encountered getting "ERROR 999999: Something unexpected caused the tool to fail" when they run the Update Subnetwork Tool? This only happens on one Subnetwork. This is for an Electric UN.

Things I have tried:

* Delete Pro Cache
* New Project
* New Version
* Removed Subnet Controller and readded it

Open to any other ideas

TIA

JohnAlsup · Answer

do you have any subnetwork summaries configured for this tier?

DaniellaRose · Answer

Hi John,

had a look and the only thing at that time is this error. Nothing in Verbose.

Any other ideas to how we can figure this out?

Thanks,

Daniella

JohnAlsup · Answer

you should be able to find information here on how to access the logs.  But, you will need administrative access to the service.