Summary Text will not update

Question

Hello,

Help needed for an annoying thing happening. I have updated the summary description of my Hub site to be blank/missing. However, when I go to post the link into Twitter/X I am still seeing the older, incorrect summary listed. How to I remove the older summary that seems to be "sticky"? I've already refreshed my browser history and that has not worked.

Thanks,

Jess

BlankSummaryShouldDisplay.png

IncorrectSummarythatDisplaysinTwitter.png

AudraPayne1_0-1730300027544.png

viewdef.jpg

JessicaCigna · Answer

Thanks so much @Alex-Santos for all of these suggestions and help. I believe that when I made the original edits I did so on the application page. When I realized the older text was 'sticking' in Twitter/X,  I made the text removal edit in the Hub editor under settings > summary. I just checked the json as you suggested and I am also seeing nothing in snippet/summary is blank.

I just did another round of testing. Interesting findings. Facebook does NOT show the older text but Twitter/X does. So, I think there is a strong likelihood that this is not an ESRI issue but a very weird Twitter/X issue.  Very strange and frustrating. This tool is to report voter turnout data for an upcoming election and one way we get it out to the public is through Social Media.

Alex-Santos · Answer

Are you making the edit directly in the ArcGIS Online content item (hub site application) or through the Hub editor under settings > summary? If so, maybe there's a conflict happening where you need to do it in hub editor and 'publish.' You could also use https://ago-assistant.esri.com to check the narrative in 'snippet' within the item's json.

JessicaCigna · Answer

This is the Hub site https://ri-voter-turnout-tracker-ridos.hub.arcgis.com/