Can't install Operation Dashboard due to proxy

Question

Hi

I am trying to install OD inside my organisation network which uses a credential based proxy for accessing the internet and getting this error - " +The remote server returned an error: (407) Proxy Authentication Required." . (attached the log file)
I was wondering is there any place where I can mention these credentials or some other way like an offline setup which can be installed directly etc to get around this?

Regards
Sandeep

CAKL7LAL.zip

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SandeepKumar5 · Answer

Hi Anargyros ,

Thanks but unfortuantly this didn't work. We have Http-Authenticated proxies and I tried the 2nd way but the insatalltion is still failing with the same error.

Regards
Sandeep

AnargyrosTomaras · Answer

This appears to be a well known ClickOnce issue. See this ClickOnce through Proxy with Authentication and this clickonce (in .NETv3.5) - does it support working through a proxy server with username and password? Does your proxy use Windows authentication (NTLM) ? If yes then can you try changing your machine.config file to include this as the last entry Otherwise, for Http-Authenticated proxies (Basic/Digest), there might be a workaround out there. Take a look at this SO question How can I use my Proxy credentials when installing a Clickonce application?. Disclaimer: Use this workaround at your own risk. This is just a link i found while browsing the net. [ATTACH=CONFIG]30151[/ATTACH] Let me know if this helps. Rohanrajan_0-1752821765198.png AlineWbg_1-1752827155810.png SimonSchtte_ct_0-1752830304571.png nuclear64.gif

SandeepKumar5 · Answer

Hi Adam,

Thanks ! I did check that post but the problem I am facing is, the OD itself is not getting installed in the first place so that afterwards I can make changes in config file to make it work.
After Clicking on the installer OneClick file- OperationalDashboard.application , it gives this error message - "Application download doesn't succeed......" .And more details gives that attached error log.

Though I am not sure but was suspecting, the installer might not be able to get internet access to download all the files required to complete the installtion.And thats why I was looking for some offline installer setup, if available.

Regards
Sandeep