I'm wondering if there is a way for a user to put in a point on a Web AppBuilder map, and then on a side panel let them put in chat and email communications. Ideally, this side panel would let the user continually update this log of communication with in-bound and out-bound messages. Though, I really don't know how this would be stored on a database side. Any direction on this would be helpful!
I imagine I would create this custom widget in WAB Developer Edition, and likely the latest update that recently came out - 2.27. Unless something like Experience Builder could handle this. Thanks!