Apologies if this is the wrong community, but it was the closest I could fine (moderators feel free to delete or move if necessary).
I recently subscribed to ArcGIS Personal Use. I had been a subscriber in the past but let it expire. When I try and authorize the new subscription (ArcPro 2.9, named user) it returns an error that the number of users exceeds the available licenses.
This appears related to a recent change documented by ESRI. I have followed the steps here but am not prompted to "Update user type" and cannot seem to manually modify it because I am listed as the admin (and only user, since it is personal use).
Is there another, known fix? Do I need (and is there a way) to temporarily add a dummy user, make it the admin, manually change my real account type to fix the license, and then delete the dummy?
