ArcGIS Pro 2.9- Unable to share layout to JPEG/PDF

VMitch

I recently upgraded to ArcGIS Pro 2.9 and have since been unable to share the layout to a jpg or pdf. When I  select the file location and select 'export', it just shuts Pro down. 

Anyone else had similar happen? Or any ideas as why it keeps happening?

Thanks 

TomBole

Hi VMitch, 

Youi may be running into the issue described here - https://community.esri.com/t5/arcgis-pro-questions/arcgis-pro-2-9-0-crushes-when-i-try-to-import-a/m-p/1119088#M48103

We are aware of a software crash when exporting of a layout that contains "null" text elements. The bug number for this issue is BUG-000144582.

Do you have any empty text elements in your layout? If so, I would recommend removing these elements from the layout, or entering an empty space into the element. 

Hope this helps,

Tom