Go to XY Tool not working

Question

Hello,

I am trying to use the "Go To XY" tool to find locations within a large satellite image by adding a labelled point to the map. This tool was working well but has recently stopped working. I have restarted my computer and reinstalled ArcMap but it still will not work.

When I first open ArcMap, and before opening any layers, if I use the Go To XY tool in the "meters" then I can use all of the Go To XY functions. However, when I try to use the tool with decimal degrees the tool stops working. Also when I have the map layers open, the Go To XY tool still does not work, even when set to "meters".

Thank you in advance for any help you can provide!

Freddie

HAFIDI_Abderaouf · Answer

Try to use the tools on Data view not on Layout view...

danretired · Answer

There are bugs on tech support for a variety of versions, too many to post, but

BUG-000099138: The Go To XY tool in ArcMap produces incorrect resul.. (esri.com)

You can look for others, just sort by date

Esri Support Search-Results

FreddieHemingway · Answer

Thank you for the suggestion,

I have tried renaming the template files and completed a full Application Profile Reset, however neither of these have worked.