Free Licenses not delivered

[ClariceGeo]

I registred a GisDay event on 14th November, and I still have not received the 5 free licenses. The email that I used to subscribe for the event was pubclarice@gmail.com. I contacted ESRI support by email (gisday@esri.com) and I haven't received any answer. I would like to know when I will receive them.

[ChristopherCounsell]

It's a manual process and they received a high volume. I received mine over several weeks after registering. Just be patient and I'm sure you'll get them soon!

[BriannaEttley]

Thank you, @ChristopherCounsell for chiming in!

@ClariceGeo, as Chris mentioned, it's a bit of a manual process so please give us a bit of time. I'll reach out to the team to verify your GIS Day event.

[ClariceGeo]

Thank you, @BriannaEttley. I'll be waiting for a feedback!

[ClariceGeo]

Hi Brianna,

I hope this finds you well.

I received this email 11 days ago but haven’t yet received the Free Licenses. With the activation deadline of January 5th approaching and the year-end festivities drawing near, I’m concerned about potential delays.

Could you please provide a clearer update on this matter?

Best regards,
Clarice

[BriannaEttley]

Hi @ClariceGeo,

I definitely understand - I just reached back out to the team. I know they were waiting on additional codes. I will follow-up once I hear back from them. Thank you for your patience!