Save failed please try again message when trying to save map story

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02-26-2016 10:20 PM
KarinaNoboa
New Contributor

After completing my map story and trying to save it i keep getting a saved failed notification. It will not let me share my map or make it public either. When I try to click that link I get a fatal error message as well. Is there anyway this can be fixed?

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GregoryL_Azou
Occasional Contributor III

Sorry about your issue, this could also be because you are using a non supported HTML markup, see this thread for two links about authorized tags (see the last for what's authorized in the title/subtitle. There is slightly different tags authorized if you are storing your images in Online through a Feature Services, if you are not using a Feature Service, the latest link will also apply for your points caption) https://community.esri.com/message/536215#comment-536215

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AjitkumarBabar
Occasional Contributor II

Go through the following  similar discussion;

story map tour save failed please try again

DanPatterson_Retired
MVP Emeritus
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GregoryL_Azou
Occasional Contributor III

Sorry about your issue, this could also be because you are using a non supported HTML markup, see this thread for two links about authorized tags (see the last for what's authorized in the title/subtitle. There is slightly different tags authorized if you are storing your images in Online through a Feature Services, if you are not using a Feature Service, the latest link will also apply for your points caption) https://community.esri.com/message/536215#comment-536215

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