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Error Caused Real Time Analytic to Stop

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10-06-2023 11:32 AM
ArmstKP
by
Occasional Contributor III
‎10-06-2023 11:32 AM

My RTA says that it was running, but hasn't the last 3 days.  It hasn't output any data since the below error happened.  I looked at the logs and the timestamp of the error is when the RTA had stopped.  Anybody seen this error before ("Uncaught Exception in KS!")?  I am not able to restart it...

ArmstKP_0-1696617000766.png

 

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1 Reply
PeterNasuti
by Esri Contributor
Esri Contributor
‎10-12-2023 04:39 AM

@ArmstKP For this error please log a case with Esri Support Services and we can engage as well from the product side to get you to a resolution.

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