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Templates for new forms disappeared

145
4
4 weeks ago
JasonJordan00
by
Occasional Contributor
4 weeks ago

Just downloaded Connect 3.19.116 and overwrote my old installation (3.18) but can't make any blank new forms. Advanced and Simple form options are suddenly gone. Tried reinstalling but no luck.

2024-05-13 14_35_24-New Survey - ArcGIS Survey123 Connect.png

4 Replies
abureaux
by MVP Regular Contributor
MVP Regular Contributor
3 weeks ago

Are you logged into the correct account/portal?

And have you checked your organization settings yet?

abureaux_0-1715784173413.png

Also, if you install from the Microsoft Store, Connect auto-updates (if you didn't already know).

0 Kudos
JasonJordan00
by
Occasional Contributor
3 weeks ago

None of this is the problem unfortunately.

Microsoft Store is blocked on our work computers so traditional install is what we have to go through.

0 Kudos
abureaux
by MVP Regular Contributor
MVP Regular Contributor
3 weeks ago

Darn x 2

0 Kudos
RobertAnderson3
by MVP Regular Contributor
MVP Regular Contributor
3 weeks ago

That's an odd one.

The templates link to AGOL items, can you access them?

Standard: https://arcgis.com/home/item.html?id=56aae92ae2ef48f4a001c56f0a4edeff

Advanced: https://arcgis.com/home/item.html?id=3db671560a72427b8d778a2da0979773

Are you able to access any from the Organization or Esri templates?

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