Hello,
On my PC I created a simple survey using the Survey123 interface in the web browser (Firefox); I used the web designer option. The survey has 20 questions, nothing complicated, no special characters. Saved, published, everything seemed fine. Downloaded to my phone, submitted a test data records, everything was cool...
Yesterday when I tried to open the survey (also on the PC, in the web interface) to add a question, I got the dreaded message "The survey does not exist or is inaccessible."
But I -am- still able to fill out the survey form on my phone (I downloaded it a couple of days ago), and I am also able to have other folks download the survey form to their phones (using the QR code that Survey123 generates on my phone), and everyone is able to submit a data record (that's how we have 4 records; 3 were submitted yesterday). But then when I go back to the desktop, I am unable to open the survey for editing or to download the data.
I tried to use the "save as" option to copy the survey (thinking that maybe I would be able to edit the copy?), but that results in an error, with the message "Unable to create a new survey. JSON.parse: unterminated string literal at line 1 column 2806 of the JSON data."
I had not made any changes to any settings (so, everything is at its default setting).
If anyone has any suggestions, please let me know.
Thank you very much,
Igor