Public form not showing error messages

Caitlin_Todd_LCOR · ‎06-22-2023

Hi all,

I used Survey123 Connect (version 3.18.123) to create a Public intake form for requesting animal rescue in an emergency event. It'd be one request for many animals with the "many animals" shown in a repeat. The public would be going to a company website and filling out the survey in their browsers. After I publish the survey and view it from a browser for testing I saw that a lot of the usability disappeared. Loss of company logo and some html styling. I might be able to make the case of moving forward with the simplified survey but there is a problem with the repeats.

All fields within the repeat are set to required. The form itself is using the Pages style. When I fill out repeat #1 questions and then try to go to the next page (leaving repeat #2 and #3 blank) nothing happens. It doesn't go to the next page nor does it display any error messages or indicates what was missed.

Repeat #2 is empty but required. Tried to go to next page and failed

But if I manually select repeat #2 and then try to go to the next page, then the error messages appear as expected and I'm prompted to fill out the missing information.

Manually selected repeat #2 and then the error messages appeared when trying to go to next page

I would've expected the error messages to appear if I accidently forgot to fill out one of the repeat questions regardless if the missed repeat is showing or not.

Is this a bug in Survey123? Maybe I'm missing something in my Xls form? Or maybe this is a known limitation of the Survey123 web form?

I've attached my XLS as well.

Thanks!

Caitlin

Lane County, OR GIS

Caitlin_Todd_LCOR · ‎06-29-2023

I found my own work-around. This issue goes away after removing the Pages style from the survey. I wish it did work with Pages style though so I could prevent unnecessary scrolling up and down the page, but this will do for now.

ZhifangWang · ‎09-19-2023

Hi @Caitlin_Todd_LCOR ,

The fix to this issue (BUG-000157091) is available on the Survey123 website now. To make it work, just ensure your survey is published in at least the 3.18 version of Survey123 Connect or later than June 2023 on the web designer.

Thanks again for your feedback.