Using Custom Basemap adds additional Basemap by default.

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11-29-2023 11:11 AM
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ZacharyHart
Occasional Contributor III

We have created a custom basemap using the Vector Tile Style Editor.

This tile layer was then added and saved as a web map and shared with our custom  basemap gallery group.

ZacharyHart_0-1701284413777.png

Our AGO site is configured to use this as the default basemap in or organization.

As you can see, there are only 2 layers in this web map: the vector tile layer and hillshade:

ZacharyHart_1-1701284517072.png

If I then 'Open in Map Viewer', the layers are as expected:

ZacharyHart_2-1701284653681.png

However, if I create a new/blank/empty Web Map, the custom basemap layers load as expected, but the World Topographic map is added as well. So now I have two overlapping basemaps and need to manually remove the world topo one.

ZacharyHart_3-1701284774747.png

The same behavior is observed in ArcGIS Pro when creating a new map:

ZacharyHart_4-1701284917385.png

Why is the Esri basemap loading by default in addition to our custom basemap when our AGO site is configured to use the custom basemap as the default?

ZacharyHart_5-1701285055283.png

 

 

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