Tile Package lost detail when uploaded to AGOL from Pro

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02-13-2024 07:17 PM
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ErinMerrill
New Contributor II

I have a GeoTIFF created from drone imagery that I am trying to get into ArcGIS Online. After georeferencing  the GeoTIFF (several times because I kept getting bugs), I used the Create Map Tile Package to get it into a form I could upload (following the second method in this FAQ https://support.esri.com/en-us/knowledge-base/faq-is-there-a-way-to-add-a-geotiff-file-to-arcgis-onl... )

I made sure to allow it to keep lots of detail when I built the tiles, and on ArcGIS Pro, the tile package didn't seem to have lost much compared to the tiff. However, when I shared it as a web map, I got this error log:

Informative - HeaderInfo: Caching Server: https://www.arcgis.com/
Informative - HeaderInfo: User: CIRArcGIS
Informative - HeaderInfo: Service Name: ChumashGardenAerial_WTL1
Informative - HeaderInfo: Service Type: WebTileLayer
Informative - HeaderInfo: Caching Job ID: 912f66932fc83452; Internal Job ID: 1
Informative - HeaderInfo: Publishing Job Start Time: 2024/02/13 18:50:03
Informative - Unable to retrieve the caching status
Informative - Map tile caching job has been submitted
Informative - Currently creating the map tile cache
Informative - Currently creating the map tile cache (2024/02/13 18:52:58) - 5 out of 18 caching tasks completed, with 5 task(s) submitted, 0 task(s) processing, and 8 task(s) having errors and 0 task(s) being canceled. (Elapsed time: 25 seconds)
Error - Creating the map tile cache completed with some errors (2024/02/13 18:53:06) - 7 out of 18 caching tasks completed, with 0 task(s) submitted, 0 task(s) processing, and 11 task(s) having errors and 0 task(s) being canceled. (Elapsed time: 32 seconds)

And when I look at the web map, it only has very blurry imagery, and disappears when zooming in until I reset the extent.

Can anyone help me fix this?

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