Point symbology outline or halo not showing in ArcGIS Online

[KatieStenson1]

Hi,

Trying to load a point dataset into ArcGIS Online from ArcGIS Pro. The point data is symbolised with letters in white with a black halo (see attached screenshot). This previously worked in ArcGIS Online, but now the black halo is not showing.

If the data is pulled back into ArcGIS Pro the halo does work. However in ArcGIS Online (Map Viewer) and Field Maps the halo cannot be seen.

Tried changing the halo to a black outline, but this still did not work.

Any suggestions on how to get this outline to come through? This worked previously, perhaps this is an issue following the ArcGIS Online upgrade?

[RussRoberts]

Can you share the layer, map and/or web style used and I can take a look thanks! 

[RussRoberts]

I tested this out with halo and checked our backlog and we have plans to support this for text symbols next release. I checked previous JS Maps SDK versions and the halo was not coming through other releases so it looks like not a regression from the recent update. As a work around if you are formatting your text symbol in Pro through the properties panel instead of the symbol tab halo. 

Then I was able to create a text symbol matching your image

https://jsapi.maps.arcgis.com/apps/mapviewer/index.html?webmap=1fa52234ffe6497f9879028e0466d75a

[Georgios-NektariosTselos]

Hi @KatieStenson1  I have the same problem with ArcGIS Online today.  Υou are not doing anything wrong in the procedure, there is simply a more general issue 

[ShaneONeill_144]

Is this issue still occurring? If so, it would be great if you could share the web map with us to take a look, or raise a case with Tech Support within your Local Esri Distributor for them to investigate further