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It would be highly beneficial to implement an automated system that sends periodic emails to users who have been inactive for a specified duration. These proactive account activity notifications would serve as gentle reminders, encouraging users to reconnect with the ArcGIS Online platform. In cases where extended inactivity is detected, the notifications could prompt users to contact the school admin.
For example, imagine a scenario where a student who has been inactive for a certain period receives a friendly notification, reminding them to access ArcGIS Online for ongoing coursework or research. Similarly, administrators could benefit from timely alerts about faculty members who have been inactive, allowing them to provide necessary support and prevent account expiration.
By incorporating account activity notifications, we can ensure a more engaged user community, fostering continuous utilization of the platform and minimizing the risk of unintentional account expiration.
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