At the Esri 2024 User Conference in San Diego, CA, Natalie Watkins from the City of Fort Worth, TX presented how her organization leverages ArcGIS Monitor as part of their enterprise GIS workflows.
The session was called Successful GIS Deployment Requires IT Best Practices. The session description:
"As a major technology system in an organization, enterprise GIS needs to be well-architected and implemented in order to meet your business needs. Whether it be following data security standards or monitoring and diagnosing GIS infrastructure, IT professionals have a role in implementing ArcGIS. See how two jurisdictions set up an enterprise GIS through IT best practices and lessons learned."
Checkout Natalie's presentation, Enhancing Incident Resolution: Postmortems with ArcGIS Monitor by downloading the PDF file.