Cannot create new page for ArcGIS Hub- can't join team

[JeradKing]

Hi all,

I am attempting to add a new page to my Hub site, however in the "New Page/Save Page as" screen, nothing happens when I select "Yes" in the Join Team box. I looked at the Fetch/XHR after selecting yes and this is the request being sent (sans my token).

https://myorg.maps.arcgis.com/sharing/rest/community/groups/undefined/updateUsers?

I noticed /groups/[groupid] is undefined which makes me think its part of the issue. Regardless, is there a workaround so I can add a page?

Additional details: I was the one who created this Hub, workspaces are enabled, and my user level is Administrator.    

[JoeEberts1]

I have the same issue.  Has ESRI given you a resolution?

[JeradKing]

No, unfortunately not. I am still having this problem which makes me think the Hub itself might be the source of the issue, rather than the platform.  

[DavidRutledge]

Any response from ESRI? I have the same issue trying to add a new page to open data portal.Like you I'm the owner of the page, creator user type, administrator.

[NadinaSchlik]

Hi everyone, we are facing the same issue. Any updates on this? @JeradKing @DavidRutledge @JoeEberts1 

Thanks!

[NadinaSchlik]

After further research, it seems that the Core Team of the hub was deleted, and it needs to be recreated. This is why the error message in the console states: "Group does not exist."

Follow this steps to recreate the team:

1. Open the hub/site in edit mode.
2. At the top, select the hub name drop-down arrow to expand the content.
3. Select "Teams." You will notice that the Core Team is missing.
4. Click "New Team" to recreate it.

Hope this helps!

Regards,
Nadina