Select to view content in your preferred language

Name trace query failed error in ArcGIS Field maps

178
0
a month ago
April_J
New Contributor II

Hello,

After I had posted about trace utility network not working in ArcGIS Field Maps (Can't trace a utility network in ArcGIS Field Maps), I found that the troubleshooting log had an error about the utility network. The error is [Utility Network] - Name trace query failed: com.esri.arcgisruntime.ArcGISRuntimeException: Unlicensed extension.: Utility network tracing requires a Utility network extension licenseI already use an account that has ArcGIS Utility Network License in ArcGIS Field Maps. I also log in to the rest service on the mobile but it's still not working.

 

Has anyone ever found this problem and how do you solve it?

How can I enable a Utility Network license in ArcGIS Field Maps?

 

174498_0.jpg174499_0.jpg

 

0 Kudos
0 Replies