Hi All,
Our organization is using ArcGIS Enterprise 10.9.1.
I have published a single geoprocessing tool as a web tool/geoprocessing service to our ArcGIS Enterprise. The service gets published successfully. However, it isn't getting started and Service failed to start error message is generated.
Looking at the logs the following error messages are present
- Service containing process crashed for <service name>.map server
- Failed to construct instance of service <service name>.GP server
On researching on this further I came across the following link : https://support.esri.com/en-us/knowledge-base/error-services-containing-process-crashed-servicename-... however, python paths are correctly configured at my end.
Any insights on how to resolve this would help.