New purchase no license

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01-20-2024 07:39 AM
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Cbonetti85
New Contributor II

I purchased a new student license today and (this seems to be a problem every time I make this purchase) when I login to my organization and try to log in to Arc Pro it says I don't have any licenses.  I have the confirmation email from ESRI that my order has been fulfilled but inside the license tab of my org it says 1 asigned -1 available, license expired.  I can't seem to update anything to get ArcPro to launch.  What am I doing wrong?

Cbonetti85_0-1705765102511.png

 

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Cbonetti85
New Contributor II

Not sure why I had to but it seems creating a new account worked.

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