Login to ESRI Arc Hydro FTP does not work?

[ThomasColson]

Login to ESRI Arc Hydro FTP does not work, using the pw ???river.1114???.


ftp> open
To ftp.esri.com
Connected to ftp.esri.com.
220 ProFTPD 1.3.3g Server (ProFTPD) [198.102.62.21]
User (ftp.esri.com:(none)): RiverHydraulics
331 Password required for RiverHydraulics
Password:
530 Login incorrect.
Login failed.
ftp>

[TimHaeusler]

Hi Stuart,

Thanks for your reply.  I tried your method in FileZilla and also retried the Web Client making sure it was using Java but I suspect that it is must be a problem at my end.  Our proxy server seems to allow normal ftp through but not SFTP.  I will take it up with our IT provider (or probably just download the latest ArcHydro at home - it seems to be less hassle).

Regards
Tim

[V_StuartFoote]

Tim,

Does it behave if from the FileZilla Site Manager you set the port to 22 for the SSH service being used in the sftp connection?  It may be incorrectly trying just port 443--since the url is https:

Stuart

[NataliyaLys]

The HEC-GeoHMS 10.1 that I downloaded from the new ftp site is not working. I cannot even install it, I get the following error:

[ATTACH=CONFIG]20696[/ATTACH]

Thanks,

Nataliya

[MarkBoucher]

Other's also having problems posted elsewhere.
http://forums.arcgis.com/forums/120-Hydro