User conference account log in issue

[Lakertugsuu0824]

My UC account couldn't log in, so I've tried to recover my password. Unfortunately, my linked email still doesn't take an email. Please tell me how to fix it.

[JesseCloutier]

Hi @Lakertugsuu0824, I'm one of the Community Managers here in Esri Community. I want to get this issue over to our team working on this year's User Conference so that they can assist further. I have a couple of follow-up questions, first. Be on the lookout for a Direct Message from me shortly.

[jdyerLACSD]

I'm having the exact same issue. I signed up for the UC with my AGOL account, and now (per the instructions in the screenshot) I clicked "forgot password" and entered my email, but I never received a password reset link.  If instead I click "Create your Esri events account" and enter the same email, I get a "your email is already in use" message. So I have an account with that email, but I don't have the password, and the password reset email won't send.