I am a long time ESRI user (& fan) but currently working with Mapcom's M4 software at a Telecom company. Has any Teleco's here come from the Mapcom M4 software world into ESRI's ArcGIS? If so, I have some questions:
1. Did you find it less expensive, more expensive, or about the same for software acquisition & maintenance?
2. Did you employ ESRI's services to help you make the transition, use ESRI to do the complete transition, or perform the transition yourself?
3. Do you find that ESRI's software can do more, less, or the same as Mapcom M4 software?
I'm just trying to get some insights as I am more familiar with ESRI's software than I am with Telecom and M4 in general. All I know is I miss working in a true GIS environment .....