ArcGIS Scene can't open some reason

[Bilguuntugs24]

My organization's scene apps can not open on the AGOL some reason not even create new one. We don't know what's happening and how to fix it. . When i try open every scene/create new also/, that shows just white screen /below picture/.

Please help us

[Bilguuntugs24]

Here is the example web scene

https://monmap.maps.arcgis.com/home/webscene/viewer.html?webscene=7ee59cdde3ae42ef8ab5e318f3f2673a

[rcGIS]

Hello @Bilguuntugs24, I confirm I can view (it loads well) the ArcGIS Online scene you shared in Chrome.

Have you tried opening the web scene in Google Chrome incognito window/tab? Same behavior?

Can you reproduce this issue on different browsers and/or laptops?

You may also see specific error messages (that could help to identify potential solutions) in the Chrome Dev Tools, Console & Network tabs. Related, this article from Esri Canada's blog might be helpful.

I would also review the ArcGIS Online Scene Viewer requirements.