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504 Gateway Timeout when trying to access My Esri

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06-20-2025 09:46 AM
DataOfficer
Frequent Contributor

I have spent the last 20 minutes trying to access My Esri on various browsers but all are infinitely loading or returning a 504 Gateway Time-out error. Ironically I therefore can't log a support case for something else because the support system appears to be down. Is this a wider issue? Or just me?

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George_Thompson
Esri Notable Contributor

There is an issue that is currently being worked on.

--- George T.

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4 Replies
SarahMyers
Occasional Contributor

i spoke with esri support. They are working on it.

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CarmenDurham
Frequent Contributor

I'm seeing the same thing.  I couldn't even login to reply to this post until just now.  Perhaps my.esri.com is available now.

 

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George_Thompson
Esri Notable Contributor

There is an issue that is currently being worked on.

--- George T.
George_Thompson
Esri Notable Contributor

My Esri should be accessible now.

--- George T.
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