Requirements
JOB DUTIES
- Perform installation, configuration, and performance tuning services for 3-GIS Network Solution, Esri, web services, and database software on multiple server configurations and multiple architectures including cloud based solutions.
- Troubleshoot client issues with Windows Server, IIS, ESRI GIS software, 3-GIS solutions and user workflows.
- Provide technical support for clients including 3-GIS Network Solution end users and GIS
- analysis/administrators
- Evaluate existing data and processes and develop action plans for migration to an enterprise GIS
- Perform database schema changes to databases
- Conduct customer needs assessments/requirements gathering workshops and document recommended solutions based on feedback from the customer and internal subject matter experts.
- Create scripts and models using ArcGIS Modelbuilder, Python scripting, and/or other
- process automation tools
- Communicate with architects, project managers and developers to successfully develop and
- deploy optimal solutions
- Train both end users and system administrators on the proper use and adoption of 3-GIS
- Network Solution utilizing best practices
- Test new software functionality and bug fixes
- Prepare and perform detailed 3-GIS product demonstrations
REQUIRED QUALIFICATIONS
- Bachelor’s Degree in Computer Science, Geography, Engineering or related field
- Directly Applicable Years of Experience (Minimum): 2-5 years (Implementation SE Level 2)
- Advanced Knowledge of Esri ArcGIS: Desktop and ArcGIS Enterprise/Server
- Proficiency with Windows Server Administration and standard Database Management (e.g., PostgreSQL, Oracle, SQL Server)
- Ability to work on multiple projects simultaneously
- Exceptional customer service orientation
- Ability to prioritize tasks and switch tasks as needed per business needs
BENEFICIAL QUALIFICATIONS
- Telecom Knowledge and Experience
- Proficiency with Database Programming (e.g.: Python Scripting)
- Esri ArcGIS: Modelbuilder
- Esri ArcGIS: Portal
