Print secure service - Unable to connect to the map server

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05-21-2013 11:45 AM
KimSchubin
New Contributor III
Print service is working just fine when printing just basemap, however, as soon as adding secure layers, nothing is being rendered. Under arcgissever logs, there is the following message "Unable to connect to map server" under the secureprint folder.

Followed the following link

http://resources.arcgis.com/en/help/main/10.1/#/Printing_maps_that_contain_secured_services/01540000...

but still no luck. Using ArcGIS 10.1.

Any idea!

The website is managed by RSA

Thank you
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