No geoprocessing tools will open in new 10.2.1 install from search window

557
3
03-31-2014 11:31 AM
JakeJacobs
Occasional Contributor III
Just installed 10.2.1 on a brand new Win7 64bit machine.  In both ArcMap and ArcCatalog, I can't open any geoprocessing tools from the search window. 

If I go to the search for tools and search for one, say, clip, I can see the list of tools.  I can right-click on it and see "Open".  But neither clicking nor choosing "Open" does anything.

If I open the toolbox window and navigate to a tool and right-click and choose "Open", it does open the geoprocessing tool's window.

I repaired my install, but that did not help.

The only other ArcGIS product I have installed on the machine is Diagrammer.
0 Kudos
3 Replies
JakeJacobs
Occasional Contributor III
Brand new machine.  No third party tools.  Brand new install. 

I do also have 64bit background geoprocessing installed as well. 

I did recreate the normal.mxd, gxt, and toolbox.dat and that did not solve the problem.
0 Kudos
MichaelVolz
Esteemed Contributor
Have you tried disabling Background Geoprocessing as it is checked on by default and has been known to cause issues when it is checked on?
MichaelVolz
Esteemed Contributor
It was definitely an issue at 10.1 and possibly at 10.0 as well.  Since we had it disabled in those versions, we disabled it at 10.2 as well.