Formatting Layer to KML to show popup box in Google Earth

[AlmaGormley]

Hi-
I recently started having problems with my Layer to KML export.
I am able to view my KML in Google Earth however when I click on a feature (Point in this case) nothing pops up? I used to be able to see the attribute pop up table associated with the feature, but not anymore?
Any idea why? and if I need to change the way I export to KML?
Thanks in Advance,

GIS SPECIALIST
Wallace

[PaulLohr]

The settings of the HTML popup in ArcMap affect the display of popups for KML files. You may want to try loading the default XSL template before exporting to KML.

There may also be a column name that is a problem for Google Earth.