Select to view content in your preferred language

ArcGIS Online Administration Associate: 2026 v 2024 Version Comparison

2431
4
10-16-2025 12:12 PM
Labels (2)
GillianGeorge
Esri Contributor
1 4 2,431

This article provides you with a quick look at key information unique to the ArcGIS Online Administration Associate exam. Per the key exam preparation resources article, exam selection and preparation begin with Esri Academy. Here you'll find exam details and have access to the corresponding Learning Plan and a link to Esri Community for the Exam Information Guide (EIG) and this exam comparison article. Here is an article to help you select the exam that’s right for you: A Personalized Approach to Exam Selection.

We recommend that you subscribe to receive certification updates in your inbox and subscribe to Esri Technical Certification in Esri Community to stay up to date on the latest program information. Click this link to Ask Questions about this exam or our program.

 

New Version: ArcGIS Online Administration Associate 2026

Available to Public: Published Date 16 June 2026

The 2026 exam version tests the candidate's experience using concepts and processes to effectively manage an ArcGIS Online organization. It expects the candidate to have 2-4 years of experience in administering an ArcGIS Online organization. This exam validates skills related to managing members, licenses, credits, content, configuration, sharing settings, and groups.

  • Exam Details Page in Esri Academy (Access exam learning plan, buy exam vouchers)
  • Exam Information Guide (EIG) in Esri Community (view detailed exam information, access exam preparation resources)
  • Exam Duration: 1 hour, 30 minutes

 

Previous Version: ArcGIS Online Administration Associate 2024 

Pending Retirement 30 June 2026

The 2024 exam version tests the candidate's experience using concepts and processes to effectively manage an ArcGIS Online organization. This exam validates skills related to managing members, licenses, credits, content, configuration, sharing settings, and groups.

  • Exam Details Page in Esri Academy Catalog (Access exam learning plan, buy exam vouchers)
  • Exam Information Guide in Esri Community (view detailed exam information, access exam preparation resources)
  • Exam Duration: 1 hour, 30 minutes

Learn more about exam retirement here

 

Exam Version Comparison - 2026 vs 2024

Key Differences 

  • Exam Blueprint: The exam blueprint is the information outlined in the Exam Information Guide (EIG). This is created as a result of exam development efforts in collaboration with ArcGIS users like yourself.
    • The 2024 exam version was aligned with the ArcGIS Online, June 2023 update
    • The 2026 exam version was re-organized to align with current software ArcGIS Online, October 2025 update

Exam Information Guide (EIG) – Skills Measured Comparison

2026 Exam Version – Available to Public

2024 Exam Version – Pending Retirement 30 June 2026

Organization Configuration - 25% 

Organization Configuration - 28% 

 

Identify how to configure the organization’s homepage

Given a scenario, configure the proper security settings

Given a scenario, configure the proper security settings

Given a scenario, configure map settings

Given a scenario, configure map settings

Given a scenario, configure appropriate utility services

Given a scenario, configure appropriate utility services

Identify general and home page settings and modifications

Identify general settings and modifications

Identify organization item settings

 Identify organization item settings

Usage Monitoring - 20%

Usage Monitoring- 20%

Given a scenario, manage credit usage for an organization

Given a scenario, manage credit usage for an organization 

Given a scenario, generate appropriate report

Given a scenario, generate appropriate report

Given a scenario, use appropriate organization status dashboard

Given a scenario, utilize the appropriate organization status dashboard

Member Management - 35%  

Member Management - 34% 

Given a scenario, determine appropriate method for inviting members

Given a scenario, determine the appropriate method for inviting members

Given a scenario, determine appropriate user type

Given a scenario, determine appropriate user type

Given a scenario, configure appropriate roles and privileges

Given a scenario, configure the appropriate roles and privileges

Given a scenario, manage licenses

Given a scenario, manage licenses

 Given a scenario, determine actions necessary to manage members

Given a scenario, determine actions necessary to manage members

Content Management - 20% 

Content Management - 18% 

Given a scenario, manage member content

Given a scenario, manage member content

Given a scenario, create and manage groups

Given a scenario, create and manage groups

Identify different methods for filtering content

Identify different methods for filtering content

 

We hope you will engage with us during the next exam update process

Exams are updated every 18-24 months, and we welcome ArcGIS users and Subject Matter Experts to help shape the validity of our exam content. Your participation is critical to the success of our program, and your feedback is key to ensuring that the exam enhancements meet the needs of our GIS Industry. To learn more about exam development, visit our Esri Certification Exam Development blog.

How you can participate:

  • View upcoming exam participation opportunities and RSVP to events that interest you on our Exam Development Participation board
    • Subscribe to the event board to receive notifications when new exam development events are added.
4 Comments
VenkataKondepati
Honored Contributor

Clear and timely update, thank you. The split between the 2024 current exam and the 2026 in-development version (launching June 16, 2026) is helpful for planning. I like that you’ve linked the Learning Plan and EIG, those, plus org admin hands-on (members, licenses, credits, groups), form a solid prep path. I’ll subscribe to the certification updates and watch the exam development board for SME opportunities.

Regards,

Venkat

ManuelaKronen
New Explorer

Dear Esri!
@GillianGeorge 

I am currently preparing for the ArcGIS Online Associate Exam 2026 using the corresponding learning plan. Some of the questions in the learning plan refer to the legacy dashboard, but in my ArcGIS Online the new dashboard comes up as default already. I wonder if the learning plan for preparation is 100% up to date in terms of preparing the ArcGIS Online Associate Exam 2026.

Thank you so much!

Best wishes,

Manuela

ManuelaKronen
New Explorer

Dear @GillianGeorge 

Another question concerning the exam preparation. Sometimes I am a bit confused by the correct answers, like in this case:

ManuelaKronen_0-1784808511447.png

I am unsure why the correct answers does mark symbology as a wrong option as also the symbology can be changed via the Item page/Visualization.

Thank you for your help!

Best wishes,
Manuela

JenniferParra
Esri Contributor

Hi @ManuelaKronen 

The exam content for this exam was written to the October 2025 release, as that was the release available at the time of development. It's possible courses in the learning plan were updated after the exam was published. We can look into the differences, but please focus efforts on the October 2025 version. Please also keep in mind, not all lessons in courses will be applicable to the certification exam. 

In reference to your second question: is that a screenshot from a web course? If so, please provide feedback via our contact form, so that a case can be created and submitted to the appropriate individuals. Here is a link and the form is toward the bottom: https://www.esri.com/training/help/

We appreciate all the feedback and details you've provided!

Contributors
About the Author
I am a Global Training Specialist within Esri Training Services. I support exam development for the Technical Certification Program.