'
Local governments can view their citizen requests alongside their existing ArcGIS data and answer questions like:
- Which district does this permit belong to?
- Where are the graffiti hot spots in the community?
- What are the demographics around this proposed park site?
- Where are service requests in relation to infrastructure and project work?'
http://blogs.esri.com/esri/arcgis/2014/11/25/esri-maps-for-salesforce-now-available/