Select to view content in your preferred language

Citizen Problem Reporter: A game changer for Montgomery Township, PA

223
0
09-08-2025 09:00 AM
AdamCarnow
Esri Regular Contributor
1 0 223

Road debris, potholes, clogged gutters, and other minor infrastructure problems may not be urgent, but they do cause residents disruption or delay. Most local governments have some kind of reporting system in place for nonemergency issues, but these systems vary widely in efficiency and effectiveness.

Enter the Citizen Problem Reporter solution by ArcGIS Solutions. Citizen Problem Reporter includes a series of preconfigured apps that help local governments streamline how nonemergency requests are submitted and managed.

https://www.esri.com/arcgis-blog/products/arcgis-solutions/local-government/citizen-problem-reporter...

 

Contributors
About the Author
GIS practitioner for over 30 years. Grew up in Florida. I'm the Public Works Industry Specialist. Been at Esri since 2008. BA in Geography and MA in Urban & Regional Planning from University of Florida. Formerly GIS instructor and Planner. Varied background includes applying GIS and related spatial technologies to complex, award-winning projects across the globe in the realms of planning, transportation and environmental sciences. Experience includes the public sector, business and academia. I have achieved certification as an Urban Planner (AICP) and GIS Professional (GISP).