Road debris, potholes, clogged gutters, and other minor infrastructure problems may not be urgent, but they do cause residents disruption or delay. Most local governments have some kind of reporting system in place for nonemergency issues, but these systems vary widely in efficiency and effectiveness.
Enter the Citizen Problem Reporter solution by ArcGIS Solutions. Citizen Problem Reporter includes a series of preconfigured apps that help local governments streamline how nonemergency requests are submitted and managed.
https://www.esri.com/arcgis-blog/products/arcgis-solutions/local-government/citizen-problem-reporter...