Hi @Pat_Hohl,
Sure, customer stories are one of the main sources of inspiration where we can see how others utilize GIS and ArcGIS Platform in different business areas focusing on Energy like:
Planning
Desig&Engineering
Asset Management
O&M
Safety
Customer Services
Project Management
and So on.
Getting actual use cases or user stories will support our people to realize the geospatial capabilities and emerge them to the business capabilities.