Grid Index Features tool doesn't work

[FatmaŞenol]

Hello, 

Some of the ArcGIS users in my GIS class bring a strange issue to my attention.

Grid Index Features tool doesn't work at all. I tried myself to execute the tool but

when I click on Grid Index Features nothing happens. They are using ArcGIS 10.4.1

desktop advanced. Some are using Windows 8.1 or Windows 10. I'm wondering that 

it is a known issue or I'm missing something here.

Regards

[JayantaPoddar]

I don't have ArcMap 10.4.1 to test. The tool is opening fine in 10.3.1.

Is the issue seen in all the machines having ArcMap 10.4.1? If the issue manifests for a few users, you might try https://community.esri.com/docs/DOC-2121?sr=search&searchId=8adb47a6-d817-4ff6-9bad-4be35f71b996&sea...‌ or repairing/reinstalling ArcGIS 10.4.1 instance.

If all machines have the same issue, consider contacting Esri Tech Support.

[FatmaŞenol]

Jayanta,

Thank you for  feedback. Unfortunately, the issue is seen in all machines. I just send a message to Esri Tech Support (Esri Turkey) regarding this issue. 

Regards

[City_ofNorth_Bay]

Has anyone figured this out? My Windows 10 ArcGIS 10.6 & PC 10.6.1 PC does not create the file yet the Geoprocessing Results tell me the file is created successfully.

"Adding to Display" does not work either.

Thanks,