Zoom Level Issues

Question

I am using the Map Tour template hosted by ArcGIS Online. I am using the topographic base map. I have a problem with the zoom levels. While I am viewing locations in the United States, I can set the zoom level as high as I want. When I start viewing locations in Europe and Japan, the base map is blank at levels higher than Level 13 (1:72K). I can see the place icon but no map.

Anyone have similar experiences?

GregoryL_Azou · Answer

The issue has been resolved with the latest release of Map Tour that happened on July 2nd (ArcGIS Online and downloadable version on GitHub).

GregoryL_Azou · Answer

Ok, very surprising.
I can't seem to reproduce. Please share a link to your application here or with me privately so that I can look further.

GaryPayea · Answer

That's the interesting thing, in ArcGIS Online, the map functions perfectly. It is only with the story map application that I have problem. I have also made several versions of this to tweak other functions, and they all have this same problem.

Thanks for looking into this.