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Video stops playing when unmuted in ArcGIS Cascade Story Map

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04-24-2019 03:13 PM
PaigeSinger
Emerging Contributor

I have embedded a video from a YouTube link into my ArcGIS Cascade Story Map. As a default, the video starts playing on mute. When the user clicks the unmute button, the video stops playing and won't play again until the story map is refreshed. This appears to be an issue with Chrome as it doesn't happen when using Firefox or Microsoft Edge as a browser. Any thoughts on how to remedy this issue? Would it help to use Vimeo or some other video platform? Thank you for any advice you can give!

1 Reply
csoszka
New Contributor

I'm having the same issue with videos in Vimeo, but it seems to be happening with both Chrome and Microsoft Edge for us. I would love to know if there has been a solution identified for this problem.

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