Trouble with Pictures

[KatieFranke]

I cannot get pictures to load from my Google Picassa account.  Has anyone else had this issue? I simply get the No image loaded in the box where they should be.  I have tried using my Organization ESRI account to upload pictures and then create a StoryMap from there but cannot find or seem to figure out where to create a StoryMap with an organization account even though all documentation says you can. It requires you to re-login but then won't recognize my log-in. Ive tried resetting my password and that doesn't work. I can log in to the organization account just fine when not going through StoryMaps. 

Any Ideas this is extremely frustrating

[StephenSylvia]

How are you adding your images from Picasa? Are you adding them through Picasa uploader that is built into the app or are you pasting the url to the photo into the app?

First make sure your photo is shared publicly through in Picasa. We cannot display private images. Also, if you are pasting the URL to the photo, make you you copy the photo's url and not a webpage with the photo in it. The url should have a ".jpg" ending. Many photo hosting sights, like picasa, will display the image within the a webpage when you click to expand it. Instead of copying the url in the browser's url bar, right click on the photo and choose "Copy photo link" or "Copy photo url."

If you still have issues, let us know.