Storymap stuck on 'Story is initializing thanks for waiting'

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10-29-2021 10:32 AM
MatthewBauer
New Contributor

I just updated a storymap that I've been working on for a while. In this update, I utilized a new web map for the majority of the tabs, that used to show a prior web map. All layers are publicly shared, and it opens fine in Google Chrome as long as I'm signed into one of my two google accounts, one of which isn't linked to ArcGIS in any way. However, if I try to open it as a guest it gets stuck on the 'Story is initializing thanks for waiting', and those I work with have the same issue when they try to open it.

I've tried to figure it out using the developer console, but no luck.

I would greatly appreciate it if anyone could try to open my Storymap, and let me know if the same issue occurs, and if you have any idea of what the cause may be. Thank you! I've included both the short and long links for my storymap.

https://arcg.is/1LHWuX

https://pdxedu.maps.arcgis.com/apps/MapSeries/index.html?appid=c1d3df0b8c384684ace04a54cda6601a

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DaveSelvidge
New Contributor III

Hello Matthew, 

I signed out of my ESRI account and I was able to view your storymap.  Sorry, I can't help with why it isn't working correctly for you. 

Also, I used Microsoft's Edge browser.

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2 Replies
DaveSelvidge
New Contributor III

Hello Matthew, 

I signed out of my ESRI account and I was able to view your storymap.  Sorry, I can't help with why it isn't working correctly for you. 

Also, I used Microsoft's Edge browser.

MatthewBauer
New Contributor

No worries! I accidentally deleted the base layer, so it's messed up now and is gonna load regardless. Appreciate you helping out though!

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