Story map shortlist: address, place, feature finder, Zooms way out?

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10-26-2017 02:55 PM
kmsmikrud
Occasional Contributor III

Hi,

I'm using the Shortlist Story Map and I have the address, place, and feature finder enabled. When I type in a location the tool will find it but when I click on it instead of the map zooming in to the place I was searching for it does the opposite and zooms way out which isn't very useful. Is this a known issue? Do I have a setting not enabled correctly? As it sits right now it might be better if I disable the feature if its not working correctly.

Thanks for any insight,

Kathy

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kmsmikrud
Occasional Contributor III

I agree and for this application I will disable it. I am planning to demo it next week and I would hate to detract from folks wanting to use by seeing things that obviously reduce its usability and don't seem to work correctly. Thanks for taking the time to view and troubleshoot!!!

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14 Replies
AdrianWelsh
MVP Notable Contributor

Kathy,

Can you share your story map here?

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kmsmikrud
Occasional Contributor III

Sure, Here is the link.

I did notice a few times where it actually does zoom in, but other times it zooms way out and then there is a gray dot of the location that wouldn't be obvious to users.

Thanks for taking a look.

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kmsmikrud
Occasional Contributor III

Sorry please use THIS LINK!

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AdrianWelsh
MVP Notable Contributor

Can you give some sample locations to search in the search box?

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kmsmikrud
Occasional Contributor III

Sure....if you type in "Cowee Creek, AK".....it will zoom way out and somehow you are supposed to see a small gray dot on the map, but if you type in "Pelican, AK"...it zooms right in?

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kmsmikrud
Occasional Contributor III

"Berners Bay, AK" would be another one or "Ketchikan, AK"

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AdrianWelsh
MVP Notable Contributor

It seems to be an issue with the geocoder that Esri uses. Pelican, AK is a city so it can find it. Cowee Creek, AK does not appear to be a city so it cannot be found and zoomed into (same thing happens in Google maps). 

The geocoder has to be able to find something obvious (such as a city boundary of an established city, an address point, or a lat/long coordinate). Otherwise, it is somewhat guessing and attempting to zoom to a suitable area.

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kmsmikrud
Occasional Contributor III

I'm glad there seems to be a reason behind it but it appears the Geocoder does find because it first shows up as "Cowee Creek, AK USA" and then it adds that gray dot in the correct location for Cowee Creek but it zooms way out. By adding the gray dot, hasn't the geocoder found it?

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kmsmikrud
Occasional Contributor III

I also just tried it in Google Maps and it zoomed right in to the correct location for "Cowee Creek". I type in "Cowee Creek"....then it shows "Cowee Creek, Juneau, AK" and zooms right in?

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