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My ESRI hosted photos disappeared

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05-31-2018 03:19 PM
AshlandGIS
Emerging Contributor

I have an ESRI hosted story map and all the photos mysteriously moved and the storymap is now broken. What happened and how do I fix this?

https://bit.ly/2J0hLP3 

I can find the photos now on ESRI's server but I cannot figure out how to update the link to the photo in the builder app. The builder wants a path, but I have urls for the photos now.

For example, here is the photo for my intro:

https://bit.ly/2H8WhK2 

And here is my first slide:

https://bit.ly/2kI4rjD 

Thanks for any help you can offer. Just discovered this problem today.

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MarkCooney
Frequent Contributor

The URLs for the images are using http and the server they are on require https.  The easiest way to fix this would be to create a new map tour from your existing web map, but that will create a new app, and therefore a new app URL.  That may not be ideal if you think people will be trying to access the older URL.  Another option would be to use AGO-Assistant to update all of the URLs to use https.  

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DragonflyLight_Richards
Regular Contributor

Thanks for your suggestions.

Yes, the https issue was what I was trying to fix! I really don't want to recreate the story map. I believe we have already tried using the assistant, but the referenced photo location itself seems to have changed. 

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