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Facebook image upload issue in Story Map Journal

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10-31-2014 06:48 AM
HeatherBerg
Deactivated User

I am trying to insert photos to a Map Journal entry using Facebook but I cannot get beyond the facebook log in screen. I log in to Facebook but nothing else appears on my map except a flash of a message at the bottom of the screen that says "waiting for facebook.com..."

Is anyone else having this issue or know of a work around? I am using Google Chrome.

Thanks.

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OwenGeo
Esri Notable Contributor

Ann, Alexander, and Heather,

Sorry you are having this issue. I just tested this in Chrome, Safari, and Firefox and things worked as expected. Could you try clearing your browser cache and then connecting to Fb from the map journal app again? If that doesn't work, could you please post some screenshots of where the process hangs?

Owen

Owen Evans
Lead Product Engineer | StoryMaps

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4 Replies
AlexanderJarvo
Emerging Contributor

I am also having the same issue in both Firefox and Chrome.

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AnnMayo
Deactivated User

I can't get that far. I log in to Facebook but the box to select the album remains inactive.

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OwenGeo
Esri Notable Contributor

Ann, Alexander, and Heather,

Sorry you are having this issue. I just tested this in Chrome, Safari, and Firefox and things worked as expected. Could you try clearing your browser cache and then connecting to Fb from the map journal app again? If that doesn't work, could you please post some screenshots of where the process hangs?

Owen

Owen Evans
Lead Product Engineer | StoryMaps
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HeatherBerg
Deactivated User

It appears to be functioning correctly now, thank you.

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