Are there any known issues viewing Shortlist Beta on iPad Pro?

[KevinBorg]

I am having trouble with Story Map app "Shortlist." Here is my site: http://arcg.is/2tDeg4L . I am building this to be an interactive on a iPad Pro 12.9 kiosk for an exhibition opening Aug 28. The application works just fine on my iMac. But on the iPad, it often displays the blue list of images from the building screen over the top of the user's view screen. Sometimes reloading will clear it up, but other times it just comes back. See "Working" "NotWorking" screenshots attached. Is this an iOS/BetaStoryMap issue?  (I have tried it on two iPads both updated to current release.) Any help would be much appreciated.

Thanks. KB.

[RupertEssinger · Accepted solution]

Hi Kevin

Sorry about the issue and thanks for bringing it to our attention. I can reproduce it too with a test Shortlist I just created. This is an issue on IOS devices. It doesn't happen for me with other Story Map apps, just Shortlist beta. I can reproduce it in both Safari and Chrome on iOS (I didn't try any other browsers). It's not an issue on Android with Chrome.  I've found it only occurs if I am signed in to ArcGIS Online when I view a Shortlist I am the owner of (i.e. when the Shortlist has the blue Edit button in its header. So the workaround is to sign out of ArcGIS Online in your browsers and then launch the Shortlist. Let us know if that works for you in order to deploy your Shortlist in your kiosk.

Meanwhile we will see if it is something we can fix in our mid-September release so it doesn't happen when you are signed into ArcGIS Online and viewing your own Shortlist.

Rupert

[KevinBorg]

Thank you Rupert! You made me very happy at the end of a stressful day. I had closed my Safari window, but had not logged off the Arcgis Online account. So I logged in again, logged off, then closed and opened just the site link and presto! No glitches, yaaay!

Kevin.