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Workforce not connecting to a survey in Survey123

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11-01-2021 01:02 PM
GISManager4
by
Occasional Contributor
‎11-01-2021 01:02 PM

I created a new workforce project. Survey123 integration is enabled.

GISManager4_0-1635796731344.png

I have ID and Location fields mapped out.

GISManager4_1-1635796780439.png

But when I try and use the Survey at Assignment, Survey123 opens but the linked survey does not open. Surveys created using Connect.

I tested on another, existing Workforce project an got the same behavior.

 

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3 Replies
CraigGillgrass
by Esri Regular Contributor
Esri Regular Contributor
‎11-02-2021 06:29 AM

hello @GISManager4 what happens when you open Survey123?  Does it prompt you to sign in?  Does it display your list of surveys?

Craig

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GISManager4
by
Occasional Contributor
‎11-03-2021 10:31 AM

It takes me to the Home page on Survey123 app. If I open the survey that is linked to Workforce, the data in the fields do not come over Workforce (ID & Location.)

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CraigGillgrass
by Esri Regular Contributor
Esri Regular Contributor
‎11-05-2021 07:09 AM

Hello @GISManager4 

This sounds like an issue with Survey123 honoring the url link and opening the correct survey, looking to @ZacharySutherby or @JamesTedrick to weigh in on this.

Craig