Hello, after installing the setup and restarting the portal, I cannot see the application in the app launcher and when trying to manually access /apps/webeditor page, I have the following error after the login page :
https://myportal/arcgis/apps/webeditor/?messageCode=OAUTH_0033&messageCode=OAUTH_0033&error=invalid_request&error_description=You do not have permissions to access this application.&state={"portalUrl":"https://myportal/arcgis/","uid":"xoxo"}
I am logging in with an administrator account that has a GIS Professionnal Standard license (with Advanced Editing capabilities included)
Is there something more to do, such as manually adding an application with an appID to my portal ?
@ScottSandusky@PierreloupDucroix I have the same issue in my ArcGIS Enterprise 11.3 Windows environment. My user is assigned to the Creator UT, Administrator Role, and has Advance Editor UTE.
The WebEditor app does not appear in the list of apps, and I can't open it by using the app URL as I get the OAUTH_0033 error. Also, the app does not appear when I search for it in the portal sharing API.
@Hector I believe your issue is that you need to be a GIS Professional Basic,GIS Professional Standard, orGIS Professional Advanceduser type to use the Web Editor.
@PierreloupDucroix I'm not able to reproduce your issue; using an administrator account that has a GIS Professionnal Standard license, the Web Editor app is in the app launcher and I'm able to access the app. What type of authentication are you using and are you on Windows or Linux?
@ScottSandusky@CraigGillgrass it was the user type. Turns out it has to be GIS Professional Standard or GIS Professional Advance, it does not work with Basic. You should review this blog statement.
"In ArcGIS Enterprise 11.3, a minimum of a GIS Professional Basic user type is required to access ArcGIS Web Editor."
We are having the same issue as users above. We can't seem to launch the web editor in Enterprise 11.3 even though I am an administrator with a creator license.
We license our ArcGIS PRO software separately on ArcGIS Online. Do I need to transition my PRO Standard or Advanced licenses away from AGOL to our ArcGIS Enterprise Portal in order to take advantage of the Web Editor in ArcGIS Enterprise? Is there no pattern that allows a PRO Standard user to utilise the Web Editor in 'both' ArcGIS Online and ArcGIS Enterprise without having to have a PRO standard license in 'both' Portals?
In order to access Web Editor in Enterprise 11.3, you need to be a GIS Professional Basic (or higher) user type, within the portal that Web Editor is hosted in.
Yes this is different than ArcGIS Online, which requires a Creator user type to access Web Editor. The reason is because ArcGIS Online has already adopted the new user type changes that were announced here. There's a helpful matrix at the bottom of this web page. These same changes will be implemented in Enterprise 11.4.
Beginning at Enterprise 11.4 a Creator user type will be consistently required to access Web Editor, in both Online and Enterprise.
There was recently an error within the licenses generated in My Esri, for ArcGIS Enterprise 11.3 access to ArcGIS Web Editor. If you need to access Web Editor, this impacts you, and details are below. If you do not need to access Web Editor, no action is required.
Problem Summary: When ArcGIS Enterprise 11.3 licenses were provisioned from My Esri, the Creator user type and GIS Professional Basic user type were not properly provisioned the ArcGIS Web Editor application. The GIS Professional Basic user type did not include access to Web Editor, but it should have. The Creator user type did include access to Web Editor, but it should not have.
Problem Resolution: This has been corrected in My Esri, within the license generation process (9/24/24). Organizations will need to re-generate and apply a new license file for this to be corrected.
After some additional tests with @CraigGillgrass, it appears that I had to generate a new license file from my.esri in order to have the web editor app access with the GIS Pro Standard user type.
I also saw that the GIS Professional Basic licenses that should now come with every Creator level, are provided as additional licenses and not as user types, then it does not give access to the web editor, @ScottSandusky is it a normal behavior ?
@PierreloupDucroix - I'm not properly understanding the question. I think we are getting mixed up in terminology. In ArcGIS Enterprise, the user type changes have not yet been implemented (ArcGIS Pro Basic included with the Creator user type). This is now in ArcGIS Online however, and will be there in Enterprise 11.4.
Hi @PierreloupDucroix - In ArcGIS Enterprise 11.3, the following user types provide access to ArcGIS Web Editor - GIS Professional Basic user type, GIS Professional Standard user type, GIS Professional Advanced user type. There is no add-on license for Web Editor.
@ScottSandusky@CraigGillgrass So we had access to Web Editor at ArcGIS Enterprise 11.3 but now no one has access. Our ELA only provides Creator and Viewer named users.
So if I understand this correctly we had access to Web Editor with a Creator license at 11.3, but now we don't because we had to reissue our Portal license and Web Editor was removed from the Creator license but only at 11.3, then when we upgrade to 11.4 we should have access again through our Creator license? 😵
The irony here is that three of the users have ArcGIS Pro Advanced licensed through ArcGIS Enterprise but don't have access to the Web Editor anymore. Hopefully ArcGIS Enterprise 11.4 will be released soon.
@Joshua-Young Have you had any further updated on this issue? We just upgraded to 11.3 and do not have Web Editor available at any license level, Basic Standard or Advance as @ScottSandusky reports we should.
@SeanZiniker we upgraded to 11.4 and now our Creator users have access to Web Editor again. Are the Basic, Standard, and Advance licenses related to ArcGIS Pro or ArcGIS Enterprise (AGE)? For our AGE deployment we only have Viewer and Creator licenses but we have add-on licenses for ArcGIS Pro Basic, Standard, and Advance. The ArcGIS Pro licenses have no effect on Web Editor. If the Basic, Standard, and Advance are for AGE then I recommend opening a support ticket with Esri because you should have access at 11.3 with those AGE licenses.
@Joshua-Young Thanks for the reply. We have a support ticket out with ESRI to figure out what is going on. My preference would be to stay at 11.3 since we just upgraded and wanted to give 11.4 time to season but we may need to just upgrade.
I have the same issue: Just upgraded to 11.3 and installed webeditor and then realised that is not licensed (after reading this post). @ScottSandusky is there any update / guidance on what to do to get this working? We are currently unable to go to 11.4 version as that is not properly tested with end to end data management flow (linked to FME) so would like a solution within 11.3.
As I understand it after working through our issue with ESRI support, you must have a user type of GIS Professional Basic, Standard or Advanced not just user types of Creator and Viewer. We have user types of Creator and Viewer with add-on licensing of GIS Professional Basic, Standard or Advanced. Having the add-on licenses do not give you access to Web Editor which is the confusing part and the finer detail I was missing in ESRI's licensing soup. After re-reading @ScottSandusky post on 9/25/24 I think this is what he said with the comment "There is no add-on license for Web Editor," but I missed that detail.
The guidance I received from support was to either upgrade or buy a GIS Professional user type that is compatible with Web Editor to bridge the licensing gap at 11.3.
Sorry, that is what I was trying to clarify earlier. At 11.4 the ArcGIS Enterprise (AGE) licenses Creator and Professional Basic were merged together and that is why we have access to Web Editor again at 11.4. What I do not understand is why my users need a license that includes ArcGIS Pro in order to access Web Editor. For us Web Editor is perfect for users that need to edit data but are not GIS professionals and ArcGIS Pro is just too overwhelming to learn or remember since they do not use it every day.
Thanks all. Just to make myself clear on this very confusing licensing bit: As we stand, we only have creator, editor and viewer licenses available under our EULA at 11.3. When I try to generate license at 11.4 the creator license has We Editor as an 'included application'. So does this mean we can't use Web Editor at 11.3? Could someone from ESRI make this clear enough to end users?
The release of Web Editor came at an unfortunate time as it was in the middle of the updating of user types and the combing of GIS Professional Basic with Creator. With Enterprise 11.3 you will not be able to use Web Editor without at least a GIS Professional Basic user type. With the Enterprise 11.4 release this drops to a minimum of a Creator user type.
There was recently an error within the licenses generated in My Esri, for ArcGIS Enterprise 11.3 access to ArcGIS Web Editor. If you need to access Web Editor, this impacts you, and details are below. If you do not need to access Web Editor, no action is required.
Problem Summary: When ArcGIS Enterprise 11.3 licenses were provisioned from My Esri, the Creator user type and GIS Professional Basic user type were not properly provisioned the ArcGIS Web Editor application. The GIS Professional Basic user type did not include access to Web Editor, but it should have. The Creator user type did include access to Web Editor, but it should not have.
Problem Resolution: This has been corrected in My Esri, within the license generation process (9/24/24). Organizations will need to re-generate and apply a new license file for this to be corrected.
Hi @ScottSandusky, Could you please provide the technical documentation reference for the location I marked? We are in the license renewal phase, this detail is very important to us.
We have a creator user license and we cannot use the Web Editor by adding the ArcGIS Advanced Editing add-on to this user.
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