Web app won't open

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01-28-2019 09:42 AM
City_ofLangley
New Contributor

Hi

It seems I cannot access the web app I've been working on. It was working just fine for me last week, but when I tried to view and edit it this morning it gave me this error message: "Item does not exist or is inaccessible." I also attached a screenshot of the error message below. I'm not sure what I'm doing wrong but I still can view my older web apps. Any help would be appreciated. 

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4 Replies
RobertScheitlin__GISP
MVP Esteemed Contributor

Is this WAB Dev, AGOL or Portal version?

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City_ofLangley
New Contributor

Hi! I'm not sure in all honesty. I'm very new to GIS still. I don't know if it will help, but I attached a screenshot of it from ArcGIS online.

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RobertScheitlin__GISP
MVP Esteemed Contributor

OK, then that is the AGOL version. You best bet is to call esri tech support as there is little we can advise in your situation.

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CherieSouthwick
New Contributor III

City of Langley,

Did you ever find a solution to this issue? I am running into the same problem. All web apps in my Portal for ArcGIS are throwing a "Item does not exist or is inaccessible" error. Their subsequent Web Maps are working properly.

Thanks,

Cherie

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